1.1 Contact Form Data

When you use our contact form, we collect the following information:

• - Name
• - Company Name
• - Email Address
• - Phone Number
• - Service Type
• - Attachments
• - Message Details

1.2 Newsletter Subscription

If you choose to subscribe to our newsletter, we collect the following information:

- First Name

- Last Name

• - Email Address

1.3 Website Monitoring and Analytics

Our website uses the following tools to monitor and analyze user experience:

• - Highlight.io - This tool helps our developers understand and debug technical issues with the website. Highlight.io collects data related to your interactions with the website to improve functionality.
• - Plausible -This open-source web analytics tool does not use cookies and is fully compliant with GDPR, CCPA, and PECR. Plausible collects data on website usage to provide us with insights into how users interact with our site.

2.1 Contact Form Data

We use the information you provide through the contact form to:

• - Respond to your inquiries
• - Provide the requested services
• - Improve our customer service and communication

2.2 Newsletter Subscription

If you subscribe to our newsletter, we use your email address to:

• - Send you updates, promotions, and other relevant information about our services
• - Provide you with the latest news and offers. You can unsubscribe from our newsletter at any time by following the unsubscribe link provided in each email.

2.3 Website Monitoring and Analytics

We use data collected from Highlight.io and Plausible to:

• - Monitor website performance and functionality
• - Identify and resolve technical issues
• - Understand user behavior to improve website usability and content

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure protocols and encryption methods to safeguard your data.

4.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential and use it only for the purposes for which it was shared.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Our website may contain links to third-party social media sites. These social media platforms have their own privacy policies and practices that are not controlled by Global Hygien Commercial & Residential Cleaning. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any social media platforms you visit.

6.1 Access and Correction

You have the right to access and correct your personal information. If you wish to review or update your information, please contact us using the information provided below.

legal@hygien.ca

6.2 Data Deletion

You may request the deletion of your personal information. We will honor such requests in accordance with applicable laws and regulations.

6.3 Opt-Out

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails.

Our website does not use cookies for tracking purposes. We use Plausible for web analytics, which is a cookie-free, GDPR-compliant tool that provides us with aggregated data on website usage without identifying individual users.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Global Hygien Commercial & Residential Cleaning
• Email: legal@hygien.ca
• Telephone: (236) 707-5446