Reach out via phone, email or website

We gather basic information such as your name, contact details, and type of service needed

We ask for specific details about the job: type of cleaning (e.g., residential, commercial), the size of the area, frequency, dates, times and any special requests

We schedule a free onsite consultation with our team

We assess your cleaning needs in person and provide a tailored service plan

Based on the provided details, we give an estimate or a detailed quote

This may include a breakdown of costs, such as labor, materials, and any additional fees

Once you agree to the pricing, we schedule the service

You confirm the date, time, and any specific instructions or preparations required

The cleaning team is briefed on the job requirements and any special instructions

Necessary equipment and supplies are prepared and checked

The cleaning team arrives at your location at the scheduled time

The team performs the cleaning service according to the agreed-upon specifications

After the cleaning is completed, a quality check is often performed to ensure all tasks are done to standard

We request feedback from you to assess satisfaction and areas for improvement

Follow-up communication is done to ensure you are happy with the service

We issue an invoice, detailing the services provided and the cost

You pay through the agreed-upon method (credit card, bank transfer, etc.)

We offer you the opportunity to schedule regular cleanings or join a membership program

Your details are retained for future reference and follow-up on potential repeat business